COVID19 – Update

 

BB Physio will continue to offer face to face appointments both in clinic and in the community during the COVID-19 pandemic. The health and safety of our clinicians and staff is paramount and will be in accordance with Governmental, Public Health England (PHE) and the Chartered Society of Physiotherapy (CSP) guidelines.  In order for this to occur we have taken several steps to minimise potential risk for us to offer treatment in a safe environment. Online and phone support is available should you prefer this type of consultation.

If you are considering of having a face to face appointment, it is essential that you have read the following and agree to comply with the new procedures.

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WHAT TO EXPECT

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Clients will be triaged before booking a face to face appointment to ensure we only see patients that are appropriate and cannot be treated online.

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Clients will be screened on the phone before their appointment to check if they have had any COVID-19 symptoms. We would advise people to delay their appointment if they have any flu like/ infection symptoms.

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Please complete all COVID-19 questionnaires and forms sent electronically prior to your face to face appointment.

 

Temperature measurements will be taken prior to commencing your appointment and further screening questions will be asked.

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Washing of hands and use of hand sanitiser will be used prior and after treatment.

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Clients will be required to wear a face mask throughout their treatment.

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Clinicians will be wearing medical grade Personal Protective Equipment (PPE) according to Government guidelines, PHE and CSP. Face mask, single use disposable apron, gloves and visor/goggles.

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We ask you to attend your appointment alone, unless under the age of 16 where a chaperone is required. The chaperone will be required to stay with the client and will also need to be screened, asked COVID-19 questions and their temperature measurement taken.

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After every appointment, time is allowed for clinicians to clean and sanitise all surfaces within the clinical environment.

 

OUR PLEA
 

To keep our environment and us safe for others:

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• We kindly request that if you are presenting with COVID-19 symptoms (fever/high temperature, new persistent continuous cough or any change or loss of taste or smell) you cancel your appointment, book a COVID-19 test and follow self-isolation guidelines.

• If you have COVID-19 symptoms you will need to self-isolate for 10 days from the onset of symptoms.

• If you live with someone who has COVID-19 symptoms or have been in contact with someone who has COVID-19 symptoms you will need to self-isolate for 14 days from the day they started to experience symptoms or last seen them.

• If you have travelled abroad or returned from any countries that are not on the travel corridor list, please quarantine for 14 days before your appointment.

 

BB Physio has tried to minimise the potential risk for clinicians and clients contracting COVID-19, please remember that any contact at this time comes with some risks. Your agreement and compliance with our procedures helps keep the level of risk to a minimum.

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If you have any queries or concerns with our appointment or our procedures, please do not hesitate to contact us on enquiries@bbphysio.co.uk or 07810358872.